Guess Black Helada Sneakers

Delivery typically takes 3–5 business days depending on your location.

We want you to be completely satisfied with your purchase. You may return or exchange most products within 14 days of receiving your order, provided that:

• The item is unused, unworn, and in its original packaging.
• All tags and accessories are intact.
• The product is not a final sale or non-returnable item (e.g., underwear, socks, or hygiene-related products).
• If the item is defective or incorrect, we will cover the return shipping.
• For size or preference-based returns, the customer covers the return shipping.

Refunds are processed to your original payment method within 7–14 business days after we receive and inspect the returned item.

For assistance, please contact our support team via WhatsApp.